At the point when you associate your inbox through IMAP and SMTP, you may get a blunder during the association cycle or in your email coordination settings. To all the more likely comprehend the reason why the blunder happened, audit the means that happen to effectively associate your inbox through IMAP. 

IMAP settings incorrect

  • HubSpot is unable to connect to the IMAP server on the given port. Affirm the IMAP server and port are right. All IMAP portholes will be 993 or 143.
  • Verify the server meets the specialized prerequisites for interfacing through IMAP and SMTP.
  • Your IT group may just permit specific IP locations to associate with your inbox. 
  • If so, your IT group should add the IP tends to HubSpot uses to associate your inbox to your allowlist.

IMAP authentication error

There was a verification blunder with the IMAP server. Be that as it may, the blunder informing doesn’t indicate what caused the validation mistake. 

  • Affirm the IMAP server and port settings are right. All IMAP portholes will be 993 or 143.
  • Outlook cannot connect to the server after password change

 

  • Review the means for an UNAUTHORIZED error.
  • Work with your IT group or your email supplier to check whether they can give extra perceivability to these validation blunders. Some potential causes include:
  • Your IT group may just permit specific IP locations to confirm with your inbox. If so, your IT group should add the IP tends to HubSpot uses to interface your inbox to your allowlist.
  • Some servers return a validation blunder when there is an excessive number of simultaneous associations with a letterbox. 
  • Drive deeper into the simultaneous associations HubSpot makes when you interface an inbox utilizing IMAP.

IMAP validation error

HubSpot can’t approve the association with the comparing IMAP server on the given port. 

  • Affirm the IMAP server and port settings are right. All IMAP portholes will be 993 or 143.
  • Verify the IMAP server meets the specialized necessities for interfacing an inbox through IMAP and SMTP.
  • Your IT group may just permit specific IP locations to get to the IMAP administration running on your IMAP server. If so, your IT group should add the IP tends to HubSpot uses to interface your inbox to your allowlist.

Unauthorized

There was a verification blunder from your server showing the accreditations are mistaken. In contrast to different blunders, this one can occur during either the IMAP association process.

  • There was a confirmation mistake from your server showing the certifications are wrong. In contrast to different blunders, this one can occur during either the IMAP or SMTP association process. Affirm the email and secret key are correct.
  • Some servers require a custom username to sign in. Check with your IT group to check whether your arrangement requires a custom username to associate. 
  • Verify whether your if Outlook cannot connect to the server after the password change.
  • Check your SSL certificate.
  • Your IT group may just permit specific IP locations to validate with your inbox. If so, your IT group should add the IP tends HubSpot uses to associate your inbox to your allow list.

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